My fiancé and I were looking for engagement and wedding rings in Melbourne CBD. Despite not having an appointment, Mariia warmly welcomed me, took the time to help me try on rings, offered advice, and provided quotes.
In the end, we are planning to move abroad soon, so we have decided to purchase the rings in the country we move for future services and resizing needs.
However, she truly respected and supported our decision, and even recommended a jewellery shop in the country where we move!
We are so happy for this valuable experience and Mariia's amazing customer service! I highly recommend Diamond Factory to anyone looking for rings, they would care and treat customers very well. Thank you so much, Mariia!! :D
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