⚠️ Public Warning for Tourists Buying Jewelry in the CaribbeanThis is the new generation — a generation of cheaters. Don’t be their next target.My wife and I bought a $25,000 Rolex from Diamonds International in Saint Martin during a Royal Caribbean “Icon of the Seas” cruise.We trusted the staff completely — even took pictures with them. My wife asked the manager, Amit, if we could return the watch in the U.S. if there were any issues. He said yes, since they have stores in Orlando, Florida.After returning home to New York, we noticed a big red “Final Sale” stamp above my signature — something we were never made aware of. When I filed a complaint with the BBB, a representative named Ms. Caroline in Florida said she had video proof but refused to share it or give the legal team’s contact information, claiming they “don’t speak directly with customers.”I’ve now started legal action to ensure this matter is handled properly.⸻💬 Common Consumer Complaints About Diamonds International• Overpricing: Many consumers report that jewelry is significantly overpriced, with independent appraisals showing values far below what they paid.• High-Pressure Sales: Shoppers frequently describe aggressive and misleading sales tactics, often tied to cruise ship shopping programs promoting the stores.• Quality and Durability Issues: Numerous complaints mention diamonds falling out of settings or pieces showing defects soon after purchase.• Difficulty with Returns/Refunds: Customers often face obstacles or delays when requesting refunds — and are sometimes offered only partial credits despite promises of full refunds.• Resale Value Concerns: The company’s trademarked “Crown of Light” diamond cut is widely believed to have poor resale value compared to standard cuts.• Legal Action: Diamonds International has faced lawsuits for alleged unfair and deceptive sales practices.⸻🚨 Warning to all travelers: Be extremely cautious when buying jewelry in the Caribbean. Always read every line of your contract before signing, and make sure all promises — especially return and refund policies — are in writing.Don’t rely on words. Protect yourself and your hard-earned money.
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