I brought a pair of earrings, at the end of the day and had to rush to the ship. It wasn’t until I was on the ship and went to wear them that I noticed that one of them doesn’t close properly and are way to expensive to wear in case it got lost. On my return I email customer services, and they responded saying of course they will help. They sent my questions which I answered straight away and I have not received any reply. I have email them 3 times in the last 2 weeks and no reply. Customer service is so bad they are not there.
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