Definitely not dependable! A negative rating wouldn't even be sufficient. The customer service is the worst I've encountered! The credit card statement is confusing and complicated. The email stating the 'total amount due' differs from what appears on the monthly statement. Despite paying the stated amount, my balance doesn't seem to improve. The customer service representatives lack the patience and knowledge to clarify this.
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The first Islamic bank to incorporate the principles of Sharia in all practices and is the Best Islamic Bank in the UAE.