I got an auto loan last July 2025 from Dubai Islamic Bank. During the process, the person who came to my workplace for the CI (Credit Investigation) tried to scam me. He said that my application might not be approved, but he could help me get approval through his “contacts” in the back office.
He kept calling me and insisted that I pay AED 1,500 in cash in exchange for his help. From the way he was speaking, I already felt uncomfortable and knew it was suspicious. I refused to give him any money and told him that if my application was not approved, that was fine I would accept it.
Thankfully, my loan was approved without any payment.
I am sharing this experience to inform the management and to encourage them to check their employees, so this will not happen to other customers. I believe that Dubai Islamic Bank is a good and reputable bank, and I hope they will take action on this matter. I am also willing to provide more information if needed.
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