I think I just had one of the worst purchase experience with DickSmith New Zealand. Or should I call them Kogan Australia? Here's what you should be aware of before purchasing anything from this shady garage business:- DickSmith doesn't exist in New Zealand any longer. Don't be fooled by the dicksmith.co.nz domain name like I was. In reality this company is called Kogan and is an AU online consumer electronics retailer who purchased DickSmith's intellectual property.- Expect longer than promised shipping times since some of the items you are going to order will arrive from abroad (quite possibly from China but good luck finding that out).- Don't be surprised if you pay higher price than you could have paid for the same exact product purchased from another grey market competitor- Be prepared for customer service with no availability via phone, only by email- Expect up to a week delay between your email complaints and their replies- Be aware that they have "no refund policy" for some of their productsI would hardly suggest against purchasing anything from this company. You might be lucky and receive a product with no problem in it's life cycle but if that's not the case, you'll experience more trouble than you have ever imagined. I learned my lesson the hard way, now it's your turn. Don't be your enemy, listen to the good advice instead. ;)
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Dick Smith Electronics for a great range of innovative products and everything you need in Communications, Computers, Entertainment and Electronics. Dick Smith Electronics has stores throughout New Zealand.