Beware of Didi ride sharing, DidiGlobal and any Didi product. My account was used fraudulently, over 3 days, AUD$400 was billed to my credit card.Didi did nothing to reverse the fraud. They didn't ask for evidence. All they did was tell me there is a number to call. The number does not work, disconnected! :-(Here is their response when I reported it...6 Apr 2021Hi Chris,Thank you for contacting DiDi Customer Service.We are sorry to hear that there are unrecognised charges on your bank account, and we assure you that we are willing to help you with this concern. Please allow me to check this for you.Upon checking, it shows that the charges are not linked to your DiDi account. What we can suggest is to contact your bank again. While we understand that your bank has requested you contact us directly, this kind of issue is normally best solved by your bank.We hope this helps you, and we appreciate your patience here. We strive to make our services better every day for our users.Should you have further inquiries or requests, please feel free to send us a message through this channel. You can also use the FAQ section of your app or go to our website at *** didiglobal.***Thank you for your continued use of the DiDi platform.Best regards,DiDi Customer Support-------------Note: they lied, then in a following email corrected,-------------7th April 2021Hi Chris,Thank you for contacting DiDi Customer Service.After looking into this in detail, we have confirmed that you have a DiDi Rider account registered in Brazil. To resolve your inquiry efficiently, please contact our Customer Service in Brazil: 0300-3132-42.Your cooperation and understanding are highly appreciated.Should you have further inquiries or requests, please feel free to send us a message through this channel. You can also use the FAQ section of your app or go to our website.Thank you for your continued use of the DiDi platform.Best regards,DiDi Customer Support
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