My experience with Diesel Auto Express was extremely frustrating. Although they initially requested before photos—which were actually taken by them to verify the vehicle’s condition—and even asked for a repair estimate, they later became completely unresponsive regarding my damage claim. The damage includes a torn factory-installed canvas sunroof that is now causing water to leak into the cabin. I have clear evidence that this damage occurred during transit, yet I received no meaningful support or resolution. Their lack of accountability and poor communication make it hard to recommend Diesel Auto Express for vehicle transport.
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