Do NOT sign up with these people!!!!This company previously provided prompt, reliable service. However, over the past two years, since what appears to be a change in management, the quality of service has significantly declined.Without my authorization or prior notice, my billing cycle was changed from yearly to monthly. I had been receiving a discounted rate on the annual subscription, but this was removed, and my account was charged at a higher monthly rate without explanation.The service issues escalated further when my account was mishandled to such an extent that my website was offline for nearly three months, despite me providing all the required information multiple times with no timely resolution.When the website hosting issue was finally resolved, further errors were made during the process, resulting in the loss of approximately two months’ worth of emails. This caused significant disruption and financial impact, as considerable time and cost were incurred in attempting to retrieve the lost emails.Overall, this has been an extremely frustrating and disappointing experience.
Claim your business profile now and gain access to all features and respond to customer reviews.
Digital Pacific is an Australian provider of quality web hosting solutions for individuals, small to medium-sized businesses and corporations. With a love for providing superior support, our business is focused on reliability and care, which has delivered success online for our customers for nearly 20 years.
