I bought myself a laptop back 2023 from Digital Storm for some serious gaming which costed over $5,000. Having high hopes for a longevity laptop, turn out to lasted only 2 years. Called tech support for assistants, gave me an hard time where they told me to take it to a local tech support in which I did. Geek Squad did a diagnose to the laptop; Ram, CPU, GPU, and hard drive were all fine, except the motherboard. They told me that motherboard itself is $78. I ask if they could somehow replace the motherboard but they couldn’t because the motherboard is a custom made from Digital Storm and solder in place. I reach out to tech support one last time. Tech support told me that for a replacement of the motherboard is between $800-$1200 (are you serious). That’s when I realize that Digital Storm is a place for high end laptops but for scamming their customers. Their warranty suck, their coverage is only labor for 3 years and can do only a 1 year part replacement. So stupid. If part replacement is only for one year, than what’s the point of having a 3 year warranty? The extra two years of labor is for nothing. Their just charging you for extra cash. My advice for anyone that is getting themselves a gaming laptop. Do Not Buy from Digital Storm. Digital Storm are a scam.
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