⭐ 1 Star – A Nightmare Experience from Start to FinishI ordered a Velox PC from Digital Storm on January 22, 2025, excited to upgrade with one of the new Nvidia cards. Initially, I went with just CPU water cooling, but after a month of silence and delays, I called them—only to be upsold into adding GPU water cooling as well. What they didn’t mention was an extra $300 in surprise shipping fees—a shady move, to say the least.Fast forward to May 13, 2025—almost four months later—I finally get the machine. I start setup following their own video guides. When I go to fill the reservoir, I notice the rear radiator connection is visibly bent. I try to proceed anyway, thinking maybe it’s fine—only to discover a coolant leak from that exact spot.Even after switching out the quick-connect for a fill-tube connector, the radiator still leaks—and I can clearly see that the weld connecting the threads is malformed and protruding from the radiator itself. This is a critical failure in quality control, especially for a company specializing in custom high-end water-cooled systems.Digital Storm’s lack of communication, delayed timelines, poor quality testing, and hidden shipping charges all added up to a deeply frustrating and disappointing experience.This should have been a dream build. Instead, it turned into a months-long headache with a leaking PC on day one. Not acceptable for a premium system at this price point. Avoid.UPDATE: Adam with their support team has reached out and is sending another Radiator.
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