digitalstorm.com

1.9
1.9 Based on 82 reviews

Custom gaming computers that remain unsurpassed in performance and value. Our passion is crafting the worlds most advanced gaming PCs, find out why today....

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Adriana
Will Not Honor Warranty!

Purchased a cutting edge laptop from what i thought was a reputable company. Laptop stopped working. tried to get a ""technician" to call me 3 times, no call! I called again and finally was able to order a power supply (without technician review as they apparently were not available) however the problem persists and requires technical inspection. Called again for "warranty" work as it's still under Warranty until November '22 and was told they cannot honor the warranty as they cannot service the system and they "cannot get parts". The guy thought it was pretty funny too, good attitude! So if you buy a system from Digital Storm, they will not honor the warranty for whatever reason they want to tell you!!! BUYER BEWARE!!! In Fact they will not even inspect the system to verify whats wrong! I was told to seek out a repair shop as it's "MOST LIKELY MY FAULT THE POWER CONNECTOR IS DAMAGED"! Told by Digital Storm Technician it's Most likely My Fault without an inspection. I now have a $2500 door stop!

1
Date of experience: Mar 14, 2022

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Business Details

  • Custom gaming computers that remain unsurpassed in performance and value. Our passion is crafting the worlds most advanced gaming PCs, find out why today.

  • language https://www.digitalstorm.com

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