I bought a DS system 1 1/2 years ago. One day it just stopped working. That was a month ago. I have sent them the system and they have not yet looked at it, and they won't tell me when they expect to look at it. It needs either a new power supply or new switch is what they thought so I figured let them handle it. Wish I knew they were so slooow and unresponsive. In that case I would've looked for a closer to home solution,.If the problem is that they don't have enough help for the amount of business, then this type of behavior is going to fix that pretty quickly imho.~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Follow up. It is now 7/28/21, two weeks later. I am still waiting to hear that Digital Storm has shipped my computer back to me. I can't understand why this is happening, maybe I did something really bad in the past that I am being punished for. This is terribly ridiculous, and calling, emailing, asking for a supervisor etc.. is all pretty useless.
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