I reached out to them asking for advice on a computer workstation build. They market themselves as someone you can contact for advice and they'll work with you. This was not the case for me.I reached out as a general inquiry for seeking advice. I was met with a reply asking where my order number was. When I responded that I didn't order yet and I want some honest advice on how to proceed or talk with someone about my build. I was met with "sorry, if you don't buy from us we won't help you". Yikes, not how I want to work with a company with an over 12k workstation build. Well, my build is 12-15k but if I chose digital storm, they upcharge about 5-8k on top of that. So screw that.
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