Bought a PC from Digital Storm and went all out. When it arrived, the PC worked very well and performed as expected. After 5 months, the liquid cooling pump failed and I had to file a claim with their service department. I let them know that I was on a night's schedule so I would only be available for phone calls during certain hours but otherwise could communicate via email. They called me twice at noon (when I was asleep, specifically outside the times I informed them of) and then proceeded to stop any contact. I called them to try to get help and they said only the tech assigned to my claim could work on it. I emailed the management team whose email was on the ticket I submitted and got zero response. Id love to get the computer running again and am debating going ahead and fixing it myself despite voiding the warranty.
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