Its a shame that i have to even select 1 star as a rating. This is the WORST company i have ever had to deal with. I ordered a very high end PC for 3d imaging, and required a 24GB GPU. I selected the Nvida 3090 Founders Edition. The entire build was in excess of $4,000The wheels came off and It started with idiotic shipping arrangements and both Digital Sperm and their finance partner "Bread" blaming each other because the shipment was screwed up... Screwed up and MONTHS LATE (It was digital sperms fault) and Idiot number 1 "Sensitive" Ronald Sustar telling me it was going to cost an additional $750 to reship the PC, because they didn't want me going to FED EX and showing my ID to pick it up. Yes, its all really this stupid.When i finally got it, it didnt work. It wouldnt boot or anything. This is where i realized how bad of a mistake i made. I started searching Digital Sperm reviews. OMG, what an awful company. A review i read that really hit home was that Digital Sperm instructed a customer to remove and send back a suspected faulty part...Then told the customer they voided their warranty because they did it wrong. The $2,000 GPU i special ordered was DEAD... Digital Sperm was insisting i needed to remove it and send it in for Evaluation. This set off a red flag considering what i read from the other user...so i asked them to release me from liability to remove the board. They refused, and stopped responding to messages and emails. They closed the ticket and ignored me for MONTHS.Finally after speaking with a lawyer, and posting bad reviews the replied and insisted i needed to accept a different GPU that Sensitive Ronnie claimed was better. Its Not It a 16gb GPU and they lied. Clown #2 got involved briefly, john swegar, to defend the board sensitive ronnie insisted i accept...and when i told him it wasnt working Clown #2 started ghosting me as well. I told them i wanted what i paid for, and now they are ignoring me again. I asked they simply refund the purchase price of the board i bought, and that drew a short reply for clown #3 Alex who also claimed it to be better (how is 16gb better then 24gb) and when i refused and asked again for a refund he prorated it and offered around $1,400 for a board i paid over $2,000 for that they have yet to provide. They wont provide. Clown #2 even admitted they were stalling to run the warranty out so they dont have to do anything. SAVE YOUR MONEY< DO NOT BUY FROM DIGITAL SPERM.
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