Ordered an Avon gaming laptop in December 2021. Arrived January 2022, well packaged. Booted up - track pad was broken. 30 seconds into ownership my pain began. Reported the issue right away. Was told it was software drivers. Remote desktop "fix" done. Trackpad works for a few weeks. Craps out again. Another "software" fix. 3 weeks. Boom. Broken again. Returned to Digital Storm after 2 additional months of re-installs, remote desktop time, lost time by me. Trackpad is replaced. Machine is shipped back.Trackpad still not working properly.I have the extended warranty. I have requested a refund as the product has been broken since day one under their money back guarantee. Digital Storm has ghosted on me. No replies. No emails. Silence. Do not use this company.
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