digitaltrust.com

5
5 Based on 20 reviews

Digital Custody Solutions in an Analog Investment World. We believe everyone should have access to alternative retirement investments like cryptocurrencies, real estate, and more. We provide a straightforward approach to help individuals achieve their r...

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Average Rating

5

/
5

20 Reviews

5 Star
95%
4 Star
5%
3 Star
0%
2 Star
0%
1 Star
0%

All Reviews

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Review Time

Shauna Hutchens Lopez
It was great that Digital Trust, on behalf of Rocket Dollar, called to confirm my actions. As well

It was great that Digital Trust, on behalf of Rocket Dollar, called to confirm my actions. As well asked for my feedback on their service. It is great to see more companies taking this simple quick step to make sure they are doing all they can to keep customers happy.

5
Date of experience: Jan 28, 2026
Wallace
Outstanding support from the representative.

The representative was incredibly helpful. She quickly grasped what I needed (a balance letter or statement) and sent it to me without delay. We even got disconnected during the call (likely my fault), but she immediately called me back. A definite 5 out of 5 in my opinion.

5
Date of experience: Jan 05, 2026
Sheryl Esau
We talked with Elizabeth Alexander…

We talked with Elizabeth Alexander today and she was so helpful. She answered all our questions and wouldn't hang up until she knew that we had no more questions. She was very friendly and informative. She explained everything and walked us through the process we were having trouble with.

5
Date of experience: Nov 10, 2025
Ramamohan Anantatmula
She seems quite knowledgeable and…

She seems quite knowledgeable and helpful. I recommend the company give her a raise or promotion.

5
Date of experience: Nov 10, 2025
Warren Pierce
Very patient support

Very patient support. very helpful

5
Date of experience: Nov 10, 2025
Thomas Jacka DDS
I’ve had the pleasure of working with…

I’ve had the pleasure of working with the team at Digital Trust—Alli, Keaton, Krielow, and another wonderful female team member—and I can honestly say they set the bar for excellent customer service. They were always friendly, helpful, and extremely knowledgeable in every discussion we had. On the rare occasions they didn’t have an immediate answer, they took the initiative to find one quickly. I always felt they genuinely cared about resolving my issues in a prompt and professional manner. This level of customer service is rare these days, and it deserves to be recognized and appreciated.

5
Date of experience: Nov 07, 2025
Steven Barnett
As we worked through a problem

As we worked through a problem, Leslie was composed and enjoyable. Great working with her.

5
Date of experience: Nov 05, 2025
Rosemary Buchanan
Leslie Anna Connelly has excellent…

Leslie Anna Connelly has excellent listening skills and is able to identify issues and concerns. Upon deciphering the issues, she moves to access the issue and offer solutions.Leslie Anna is the type of employee every business would be very fortunate to have representing them.Her customer services skills are 100%+

5
Date of experience: Nov 05, 2025
James
Immmediate reponse by Marie Emery

Immmediate reponse by Marie Emery. Very friendly and resolved an open matter very rapidly.

5
Date of experience: Nov 04, 2025
Vicky L
Leslie Anna Connelly was a great help

5
Date of experience: Oct 30, 2025

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Business Details

  • Digital Custody Solutions
    in an Analog Investment World.

    We believe everyone should have access to alternative retirement investments like cryptocurrencies, real estate, and more.

    We provide a straightforward approach to help individuals achieve their retirement goals.

    We’re evolving what it means to have a self-directed IRA (SDIRA). We believe in eliminating barriers and opening retirement possibilities through a wide range of assets and trust administration services.See more

  • email operations@digitaltrust.com
  • language https://digitaltrust.com

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