I believe there is a reason that they do not have full liability waiver (i.e. Zero excess). They are scamming people for alleged vehicle damage.The car I hired had some scuff marks on front left wheel arch and when I pointed this out the Diks personnel member he agreed and mentioned it was already noted on the damage report.After returning to vehicle to their depot and left parked overnight I received information there was damage to front left wheel arch and it would cost €231 to repair. When I asked for photographic confirmation they could not supply as the vehicle had been rented out again.Apparently this customer also damaged the same area and the vehicle had then been dispatched for repair of said damage. (Probably paid for twice I'd say).I had video evidence of the car after drop off and no such damage to wheel arch area was evident, however the car is still customers responsibility until end of hire period (being 9 am next day or something).Due to the fact you are left with a security bond on credit card there is no way to stop them from ripping customers off. Scammers!!AVOID USING THIS COMPANY FOR CAR HIRE IN AMSTERDAM
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DIKS is een familiebedrijf dat al sinds 1949 actief is in de autoverhuur, autodelen en shortlease.
Wat begon als een kleine onderneming is inmiddels uitgegroeid tot een succesvolle organisatie met vestigingen in o.a. Amsterdam, Amstelveen, Almere, Amersfoort, Den Haag, Nieuwegein, Utrecht en Zeist. Het wagenpark bestaat uit ongeveer 1.450 voertuigen in meer dan 50 categorieën. Denk hierbij aan personenauto's, personenbussen, bestelbussen, koelbussen, vrachtwagens en meer.
DIKS richt zich naast autoverhuur ook op duurzaam autodelen via een handige app, en staat bekend om zijn persoonlijke service en betrouwbare voertuigen.See more