Since the transition, using in-store rewards has become nearly impossible due to additional rewards being generated after each transaction, leading to multiple rewards being spent in a single day and losing out on more. Online, there's no option to apply rewards, and customer service won't assist. They even canceled my $1500 order rather than applying my reward. I've closed my account and will be shopping elsewhere.
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Welcome to Dillard's, Inc. We are a retail department store offering fashion apparel and home furnishings from coast to coast. Dillard's caters to a broad spectrum of the population.