Idallis Castillo is the most unprofessional claims adjuster. She expressed no empathy, returns no calls, and a complete disaster as she explained other claims being more important and not concerned with mine specifically. This is a terrible experience and should be handled promptly and with utmost concern and care. Her manager Salvatore displays same qualities. During the process you have an option to either upload photos or reach out to adjuster for other options. After nearly a month your forced to send photos for an estimate. Clearly unethical practices. This claims department is totally a disgrace to the Claims department industry. Very poor character, integrity, and morality. Just a complete disgust.
Claim your business profile now and gain access to all features and respond to customer reviews.
