I have been waiting for an estimate on car damage since February 25, 2025. As a night shift nurse, I requested messages be left, but after visiting the office, it was clear my adjuster is unresponsive. She was busy with another client while I was left in the dark. Despite submitting photos and videos of the damage through texts and emails, I received no updates. They renewed my policy without notifying me, which is unacceptable.
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