This is the worse insurance company I have ever dealt with in my life. It’s horrible. Just because it’s cheaper don’t make it better or just as good as the others. You get what you pay for, remember that! Had a minor accident back in Sept of 2025, my suv is still in the shop waiting on payment from the Insurance company and now it’s Feb 2026. The adjuster is from another state, doesn’t care, won’t answer the phone or return phone calls, emails etc. If you have ever seen the commercials titled “halfway there insurance” with Keegan Michael Key and Danny McBride, this company is exactly that! They want your money and don’t care about your issues. I have talked to supervisors repeatedly, went into one of the local stores here in Alabama, they flat out told me they couldn’t help me. They even claimed they didn’t have a phone number they could give me to get an actual person on the phone. This has been an absolute nightmare and soon as this is over I’m changing insurance right away. Never had these issues with Geico. Stay away! You’ll regret it if you need them! They seriously don’t care about you or whether or not your car gets fixed! Scam scam scam!
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