directauto.com

1.5
1.5 Based on 120 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
enjoli moore
If I could give this place a 0 I would. One of the worst experiences of my life. My husband and I ov

If I could give this place a 0 I would. One of the worst experiences of my life. My husband and I overpaid our insurance early. At the time the were updating their system without notifying their customers. I paid on the feb.6 it posted on Feb 9. They are still saying we owe them money. The bill was not due until the 2-13. They said they received the overpayment. But unless the system updates by 2-27. They are cancelling our insurance. Huh???!! And the agent and the customer service rep is so rude!!! This was the worst mistake of our life!!! Save yourself a headache!!! Don't use them for insurance!!!

1
Date of experience: Feb 20, 2026

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More