I initially had a minor misunderstanding about the delivery schedule for a PC I ordered on December 23rd. It seems they provided their staff with additional days off, which affected the build timeline (honestly, good for them) along with the snow situation. Even though they faced issues with their phone lines, I was able to connect with someone through chat. I was hoping to get a free mouse mat, but instead, they generously offered me an extra HDD for my trouble. It started off a bit rocky, but as noted in other reviews, they are quick to resolve issues once they are aware. I still haven't received my PC yet, but I don't expect any further problems—I'll provide an update then.
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Direct Computers is a Dronfield based Limited IT company operating since 2008, that offers a wide range of IT products including high-quality desktops, laptops, memory, and more. We also provide experience in delivering professional and comprehensive IT Services to a large range of clients including day-to-day frontline support, full systems integration, and consulting and project planning. Matching advice and support to our clients, our focus on impeccable customer service and a policy of complete honesty are the core values.See more
