directcosmetics.co.uk

4.2
4.2 Based on 6 reviews

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Caroline R online
Really good value and really good…

Really good value and really good customer service...I was really pleased to find a regular purchase product at a discount on this site. I initially received half of my order and was worried part was missing. I contacted customer service and got a helpful reply the same day, advising that the package had to be split to comply with Royal Mail regulations and also providing tracking details for my second package. This arrived only a couple of days later as promised. So a really good value site, with very good and helpful customer service. Only four stars instead of five because I wasn't made aware that the order would be split, but customer service handled this really well.

4
Date of experience: Feb 04, 2025

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