Well you soon find out how good a company is when you have a problem with the product they have supplied.
Unfortunately Direct Flooring is one of those companies.
I have dealt purchased flooring from Direct Flooring previously and was a returning customer.
Unfortunately I had issues with the product supplied and Direct Flooring’s area manager turned what should have been a fairly straightforward return into a nightmare.
I have now engaged Consumer Scotland and trading standards to help me negotiate a fair return of my money.
I’ll update this post with progress but I’ll certainly not be dealing with this company again.
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