directinteractions.com

4.8
4.8 Based on 20 reviews

We help customer-obsessed organizations deliver outstanding customer service with our highly skilled, emotionally intelligent, distributed workforce. From Disaster Response to 211 Support, we offer cost-effective cloud-based customer service solutions th...

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Lenny Hughes
Call to unemployment

I had to call unemployment to verify they had all my documents yesterday. The portal was not working properly for me to upload what I needed to upload.Ms. Camelia, ID# 2118 was so wonderful. She was patient and spoke clearly and walked me through everything, while double checking to make sure I had all documents needed to move forward in the process. I’ve had to call a couple times, and people can be very short. Not Camelia, thank you for not rushing and making the experience a smooth one, not cringy

5
Date of experience: Jan 19, 2023

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Business Details

  • We help customer-obsessed organizations deliver outstanding customer service with our highly skilled, emotionally intelligent, distributed workforce.

    From Disaster Response to 211 Support, we offer cost-effective cloud-based customer service solutions that easily adapt to capacity surges. Our US-based workforce of customer service experts prioritize accuracy and empathy on every call to our citizens in need.See more

  • call 8339724162
  • language https://www.directinteractions.com

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