I highly discourage ordering electrical items. They are shipped from the US and are unsuitable for use here. I ordered a rock tumbler as a Christmas gift in November and received a tracking number after about a week, only to discover it was being shipped from the US, despite the website having a local domain. When I reached out to customer service, they absurdly suggested buying an adapter. I wanted to cancel my order but was told I couldn't, and instead, I should refuse delivery at the door for a return. The delivery occurred via postal service, not the DHL tracking number provided. After inquiring about returning the item, I was given an address and ended up paying €60 to send back a product that is completely unusable here. Now, the item has been returned to me because the return address refused to pay import taxes. I'm now down €180 and left with a product I cannot use.
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