I placed my order early on November 25, received confirmation, and was excited about my product (32GB of DDR5 RAM). However, I never received shipping or tracking information. On the 27th, I inquired about the product's arrival. Later that day, I received an email stating my order was confirmed and processing, expected to ship within 3-4 days. I needed the part by December 20, and they assured me it would arrive between December 10-16. Then, on the 28th, I was informed that the product was out of stock, despite having taken my payment days earlier. They offered a DDR4 RAM kit as a replacement, which was inadequate for my needs. Strangely, the DDR5 RAM I ordered was still listed on their site 48 hours after being declared sold out. I spent several days emailing without replies and was eventually told I could have a refund. Just when I thought I was done, they emailed me saying the product was back in stock. At this point, I preferred to avoid further dealings with this seller, so I accepted the refund and purchased elsewhere. In summary, they took my money on the 25th, delayed informing me of the stock issue, offered a subpar replacement, ignored my emails, and I finally received my refund on the 6th. I waited for my refund to write this review as this has been the shadiest experience I've had. Shop elsewhere at all costs.
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