I previously reviewed this company and stand by that review. It wasn't about customs or taxes. They asked me to pay customs, send the invoice, and they would reimburse me, which was just over €275. I sent the invoice on Friday evening, and the refund was in my account by the following Tuesday. Exceptional customer service in this instance. I still maintain my previous review and cannot change my star rating for those issues, but on this occasion, well done on the refund.
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