I've only given 3 stars because of poor communication. So the bad stuff 1st When using an online seller for the 1st time there are inevitably worries of scams or quality issues. Direct plants uk insinuate that you can phone to talk to someone, this I found not to be true. I phoned multiple times only to be told by an answer machine to get in touch by email. I thought I'd purchased too many conifers, there policy for returning conifers was not forth coming, It was indicated that I should donate the plants to a charity or such like.When the conifers were dispatched there was no details of the courier used.My address was correct but wrong postcode used so plants would not have been delivered to correct address. Had I been able to contact them by phone it would have been so much easier rectifying the problem. Lastly the free shrub worth £9.99 was miniscule 4 inches high LOL.The good points...Plants were delivered within the time frame stated.Incredible value for the money. Wonderful, quality, healthy plants, good root system and not pot bound.Without doubt the best potted conifers I've ever purchased.
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We are a mail order only plant nursery set deep in the rural Norfolk countryside, part of wonderful East Anglia. We specialise in delivering high quality plants and trees across the whole of the UK direct from our nursery to your door and pride ourselves in offering a fast, friendly service. We accommodate all types of customers from the beginner to the more experienced green fingered gardener.See more
