directschoolwear.co.uk

2.8
2.8 Based on 9 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Karly Baker
Won't use them again. Don't order if you want a quick turn around.

Everytime I order from this company, I have to chase the order. This time was the worsed and will not use them again. Needed a blazer for my Son, said 2-3 days or 5-7 days, ordered on the 3rd and it was the 15th and still no delivery. Contacted them via email and had no response. Contacted them again, this time they responded saying it had only got to the embroiders on that day!! What a joke, meanwhile my Son didn't have a blazer to wear. They thought it was fine because it was half term! Not that my Son needed it during half term for a presentation. Apparently the blazer was out of stock but their website said different. Finally arrived on the 18th. I'm disappointed that this company didn't offer me any compensation for such a late delivery and such poor communication in the beginning.

1
Date of experience: Feb 15, 2023

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More