These guys are appalling, first they charge you £24 do do eligibility checks (rubbish). then they say they can unlock it and charge another £38. They then come back and say they can't actually do it and will give you a credit note for the £38 (despite consumer law stating you do not need to accept a credit note, they are still trying to argue it. I have been in conversation for the last 4 hrs trying to get my money back and you get nothing back from them but scripted garbage
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