directunlocks.com

2.8
2.8 Based on 281 reviews

Unlock your phone from the comfort of your own home in just 6 hours....

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Average Rating

2.8

/
5

281 Reviews

5 Star
39%
4 Star
5%
3 Star
1%
2 Star
2%
1 Star
53%

All Reviews

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Review Time

Richard Rex
I would like to rate Zero. They are scammers. Unable to unlock a modem and refuse to refund. They

I would like to rate Zero.
They are scammers.
Unable to unlock a modem and refuse to refund.
They issue a useless “credit note”
Do not use this scam service.
Unless you want to lose your money.
I will not give up.
The AI responses are there to wear you down.
Spread the word to protect others.

1
Date of experience: Mar 05, 2026
H P
**BUYER BEWARE** Don't trust. Charge 25$ initially but don't tell u full price. They tried and charg

**BUYER BEWARE** Don't trust. Charge 25$ initially but don't tell u full price. They tried and charge me additional 109$ for 8 y/o phone. And said 25 non refundable. International scammers

1
Date of experience: Mar 04, 2026
bunnybabes
HORRIBLE NEVER USE!!! Been stuck at 99% for over a month and support never answers. Says it will unl

HORRIBLE NEVER USE!!!
Been stuck at 99% for over a month and support never answers. Says it will unlock immediately yet never does. Paid over 300 dollars for premium service for nothing. Complete trash

1
Date of experience: Mar 01, 2026
Marly Delón Romana
Since January 15th, I have noticed that my unlock request has been stuck at 99%, but the process has

Since January 15th, I have noticed that my unlock request has been stuck at 99%, but the process has not yet been completed.

At this point, I believe there should be an explanation from your side and a proposed solution, given that I made the full payment and I am entitled to receive the service I contracted with you, under the understanding that you are a serious company in the market.

If you are not able to provide the level of service I require, I kindly ask you to inform me of the steps to follow.

IMEI: 358017324413584

You have been extremely irresponsible, and I expect either a proper solution or a refund.

1
Date of experience: Jan 29, 2026
Bram Rogers
MISLEADING PRACTICES AND FAKE REVIEWS

THEY ARE TRULY MISLEADING: FAKE REVIEWS ON THEIR OWN PLATFORM THAT SHOW AN AVERAGE OF "4.7 STARS". THEY CLAIM YOU CAN GET A "DIRECT" OR "IMMEDIATE" UNLOCK BY PAYING 25 USD, ONLY TO HIT YOU WITH A PENDING BALANCE OF 95 USD FOR THE UNLOCK CODE (THE 25 USD IS FOR SUPPOSED ELIGIBILITY CHECKS). THEY USE AMBIGUOUS FINE PRINT TO AVOID CONSEQUENCES, BUT THEY WOULD BE SUBJECT TO SIGNIFICANT FINES OR CLASS-ACTION LAWSUITS.

1
Date of experience: Jan 08, 2026
Henrietta F.
Misleading Terms and Unresponsive Support

According to the terms of service, section 7.3 states that "Eligibility Checks" are not included in the money-back guarantee. They conduct various checks like lost/stolen status, correct network, phone history, and Activation Lock status. Additional charges for the SIM unlock may apply, which should be detailed on the order summary page before purchase. If you choose not to pay for the unlocking, the cost of the Eligibility Checks is non-refundable, as the service has already been rendered. However, they fail to communicate that the initial payment is for the eligibility check, and additional unlock fees will be required. My order clearly indicates the unlock fees for the iPhone 14. They respond to reviews on platforms but direct you to open a support ticket, which goes unanswered. This feels like a scam.

1
Date of experience: Jan 07, 2026
Carlton Coleman
Skepticism Turned to Satisfaction

I’ll be honest: I had serious doubts before starting this process. With new firmware, a carrier lock, outstanding balance, and concealed unlock menus, it seemed like third-party unlocks were a lost cause. The standard code method didn’t work on my device (which is common with newer models), but the support team quickly transitioned me to a Remote Technician USB Unlock. Once I was connected, the technician efficiently unlocked my phone in just minutes. It does require a Windows PC and a bit of patience, and the process isn’t as straightforward as with older devices — but that’s more about the manufacturer and carrier than the service itself. What matters is they came through when it was essential. If you have a newer device and think unlocking options are gone — think again. They really know their stuff.

5
Date of experience: Jan 05, 2026
Edmund
Unlocking my tablet was a breeze.

Unlocking my tablet was a breeze. I needed it to function on a different network while traveling, and this service made the process incredibly straightforward. I simply entered my IMEI number, and they handled everything else. It was a piece of cake. I wholeheartedly recommend this service to anyone. Thank you for your assistance; you all are fantastic.

5
Date of experience: Dec 30, 2025
Linda Adams
Extremely disappointed with this service.

If I could rate them lower, I would. This service is quite misleading. Initially, they requested only $6.99 to check if my phone could be unlocked, followed by a charge of $24.99 to actually unlock it. I thought this was reasonable until they then asked for an additional $54.99, which I refused to pay. Feeling taken advantage of, I contacted my carrier directly, and they unlocked the phone for free with just a few clicks. This experience has cost me around $30. They may claim to unlock phones, but their prices are exorbitant. Ultimately, they seem to exploit people's lack of knowledge in this area.

1
Date of experience: Dec 26, 2025
Calvin Reed
Concerns About Deceptive Practices

In response to the service's reply, I find it quite revealing that there are numerous reviews highlighting misleading tactics. Rather than concealing the fact that multiple charges will be requested deep within the Terms of Service, a reputable company would be transparent and clearly outline what customers can expect. This service seems to be designed to extract more and more money with the false hope of unlocking a device. The customer support is severely lacking. I will ensure others are aware to avoid using this service. Thank you for allowing me to share my thoughts for others to see!

1
Date of experience: Dec 25, 2025

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