I paid $88.99 to DirectUnlocks for unlocking my Samsung Galaxy S24+ (T-Mobile USA). After full payment, they admitted the phone can't be unlocked through the normal code and offered a credit note, not a refund.I explained that I can’t use the credit note, but they refused to refund to my original card. I’m now stuck without service or money.This is the worst experience I’ve had with an online service. Please be careful — they will not help you once payment is made, even if the service fails.
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