I strongly advise against using this site for unlocking phones; they will take your money and then try to get you to pay even more. To start, you need to enter your IMEI number, select the carrier, along with the phone's make and model. I paid $24.99 for the unlocking service, only to find out 30 minutes later that this was just to check eligibility, which was not mentioned beforehand or during the process. They then requested an additional $54 to unlock my phone. I wouldn't spend that much if I had it; the phone itself is probably worth around $100 used. I attempted to reach out to the support team, and they claimed someone would respond within 30 minutes, but it has now been 4 hours. I want a refund. After they asked for the extra $54, they also mentioned that initiating another unlock could lead to a permanent lock on my phone, which is very concerning. It's unclear what they meant by that, but it feels predatory towards customers. Moreover, when they request more money, there’s no option to decline the next payment! They are trapping customers in this situation. I cannot afford to unlock the phone, even if I wanted to go through another service. This company is a scam and has ruined my weekend over $24.99. They must be profiting by taking money from people without being transparent about the costs involved! I regret not checking others' experiences before using this site. I've noticed that many customers report being asked for a third payment to finish the process!
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