I've been a customer for over 10 years and reached out to the loyalty department to discuss a discount for my annual payments. The representative I spoke with was very rude, even yelling at me. It seems they no longer value loyal customers. After a previous unpleasant encounter, it looks like I need to find a new provider. I'm no longer willing to pay such high fees for this level of service.
Claim your business profile now and gain access to all features and respond to customer reviews.
DIRECTV LLC has been at the forefront of entertainment for nearly three decades. Focused on our people, vendors, and customers, we seek to deliver the innovative entertainment experiences where, when and how people want it. We service customers in the United States, Puerto Rico, and the U.S. Virgin Islands.
If you are a customer in Mexico, Caribbean, Central and South America please go to https://www.directvla.com/en.html as DIRECTV LLC does not offer or operate in these areas.
As of September 24, 2024 we won't be responding to reviews but appreciate all feedback. Please reach out to us directly on one of social platforms.
Facebook: https://facebook.com/directv/
Instagram: https://instagram.com/directv/
X: https://x.com/DIRECTVhelp
Community Forums (post a question for our team to engage): https://forums.directv.com/See more