Appalling Customer Service. I bought a vacuum on 18.01.26. It arrived promptly. There is an issue with the vacuum head. I couldn't use the vacuum. I sent info including a video soon after receiving the product. Days go by between any communication. I've asked to return the item & for a refund. I'm still waiting for a response.
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Direct Vacuums are a unique company offering you brand name products at a fraction of the price of high street shops. Direct Vacuums is the only authorised re-seller of Electrolux, AEG, Zanussi, Hoover and Vax graded products, all our products are guaranteed for 1 year for complete peace of mind.
