I purchased a 4 slice toaster on31:12:25 ,the toaster has since developed an electrical fault which trips the house electric if we use it. I purchased on eBay from their shop,when I sent messages to this company they totally ignore them! EBay said open a return request,the next day eBay said direct-vacuums have refused to except return of the faulty item, be very wary of this company which say they provide 12 months guarantee! Which I have printed off my phone. They don’t even cover 2 months never mind 12 . Very ignorant company to purchase from BEWARE
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Direct Vacuums are a unique company offering you brand name products at a fraction of the price of high street shops. Direct Vacuums is the only authorised re-seller of Electrolux, AEG, Zanussi, Hoover and Vax graded products, all our products are guaranteed for 1 year for complete peace of mind.
