Terrible service. Received wrong coffee machine. They replied after 2 days saying they could reship or I could keep the incorrect one and get a partial refund. I said I wanted to return the incorrect one an get a full refund as I did not want to wait for a replacement as I had ordered elsewhere and they had lost my trust. They have not replied since. It has been 5 days. I am now out £90 with the wrong coffee machine here sitting in the box. They have no other way to contact them other than via email so there’s no way to get a quicker response.
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Direct Vacuums are a unique company offering you brand name products at a fraction of the price of high street shops. Direct Vacuums is the only authorised re-seller of Electrolux, AEG, Zanussi, Hoover and Vax graded products, all our products are guaranteed for 1 year for complete peace of mind.
