I encountered difficulties applying for the baby program on the app since 12-12-25, which has recently transitioned to app-only access. The staff at the local branch were unable to assist me. However, after reaching out to customer care, I received help from a representative who resolved my issue on 03-01-26. She was patient and determined to resolve my concerns, maintaining consistent communication, which I greatly appreciated. She successfully updated my profile details. A big thank you to her for the outstanding support! ⭐⭐⭐⭐⭐
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