Review Time
I encountered difficulties applying for the baby program on the app since 12-12-25, which has recently transitioned to app-only access. The staff at the local branch were unable to assist me. However, after reaching out to customer care, I received help from a representative who resolved my issue on 03-01-26. She was patient and determined to resolve my concerns, maintaining consistent communication, which I greatly appreciated. She successfully updated my profile details. A big thank you to her for the outstanding support! ⭐⭐⭐⭐⭐
At the local pharmacy, I met a young staff member who quickly assisted me in getting a new card. The process was fast, and the service was outstanding. I saved a significant amount with the rewards card. Thank you to the pharmacy for having such wonderful staff!
I faced difficulties applying for the baby programme on the app since 12-12-25. The staff at the local branch were unable to assist me. However, after reaching out to customer support, I received excellent help from a representative who resolved my issue on 03-01-26. Their patience and consistent communication were greatly appreciated. They confirmed that my profile details have been updated. A big thank you to the support team! ⭐⭐⭐⭐⭐
A team member from the repeat scripts service consistently impresses me with their professionalism and fluent communication in my home language. They keep me well-informed via WhatsApp, and I truly value their excellent service. Thank you!
Please consider opening more checkout lanes at the local branch. Last Sunday around 12:30, only two lanes were open, resulting in an extremely long wait of over an hour just to purchase a few items. This is frustrating, and I might not return anytime soon due to this experience.
I will no longer support this service, nor will my friends and family. I was denied essential medication due to a technicality, and the staff exhibited an unconcerned attitude. I will be taking my prescriptions and grocery purchases elsewhere and will continue to share my negative experiences.
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