I've been an avid user of Discord since November of 2015. I've seen the platform change from a very promising platform to one of the worst platforms I've experienced, and not due to the users!Starting with my experience with support, I've never had a good experience. Issues ranged from downright incompetence, extremely delayed wait times, inconsistent replies, or sometimes even no reply at all. This experience is further frustrating when I've lost 2 accounts so far to false bans, with no way to appeal.Next, as I've said, I've been here a while. There was a time before their subscription-based service "Discord Nitro" was a thing. Now, I understand a company needs to make money, but this is ridiculous. 85% of their "Server Boosting" perks are what I'd classify as paywalling features. When Nitro initially came out, we were told that core features would never be locked. Now: animated emoji, server banners, private threads, stickers, multiple profiles, and more are locked behind either Nitro or boosting. There's debate over whether these are "core" or not, but I'd consider anything we get 0% of for free to be "core." Now, there are some legitimate features that are fair that Nitro has them, like a bump in file upload size, stream quality, server count, etc, anything that heightens load. But everything else is just overkill, and is making the platform worse as a whole.Even worse is that now, custom invite links are just begging to be purchased, which costs $38/mo at least. This is, by far, the scummiest feature to paywall in my opinion.Overall, Discord as a platform has been a horrible experience, and I hope competitors step up and help Discord realize they need to be better. Being at the top should not give you a pass to be horrible and scummy.
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Discord is a proprietary freeware VoIP application and digital distribution platform—designed initially for the video gaming community—that specializes in text, image, video and audio communication between users in a chat channel.
