At the end of 2023, I bought a laptop from this service for nearly $300. I was hoping for a decent refurbished computer, but it arrived overheated. After speaking to multiple technicians, I learned that the warehouse mishandled the machines. I eventually returned it, but the replacement was also overheating. Today, I had a conversation with a rude technician who blamed my home for the issues. He insisted I pay again to send it back, with no offer for a replacement. This experience has been incredibly frustrating, and I will not buy from this service again.
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