Lost control of one of my .com domains. I think they rely on a reseller aplus.net for their .com domains, and they'd forgotten to pay them, but the support folks are too useless to understand this, no matter how many times I told them. Took a month going back and forth with their muppet tech support folks trying to get them to recover control of the domain. Gave up hope and tried to transfer to another registrar, but the UDAI codes generated by the Web Control Panel didn't work. After many frustrating emails I eventually managed to get them to interact with the reseller and generate a UDAI and I'm off these idiots. Do yourself a favour and don't buy domains through these muppets.
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