Candace has no problem flat-out lying to you to try to avoid having to make things right. I placed an order on the 13th of February. It was an emergency, and I spoke with them on the phone and was assured that they would put the order at the top of the pile, and ship it USPS so that I would receive it on Saturday the 15th.They issued a tracking number on the 14th, and there was zero movement on it, so I reached out to them yesterday on Tuesday the 18th to ask them to cancel my order, and an hour and a half after I sent the email, they conveniently gave my item to USPS, and the tracking updated to show it was "accepted by USPS.". I emailed them again this morning, and Candace is flat-out lying and saying that they finished the order and gave it to USPS on the 14th and that they've been sitting on the package since that time. This is what they're going to claim to try and avoid fixing their mistake.I own a business and ship thousands of packages every month. USPS not only scans everything the day they receive it; they don't sit on packages at a local post office for 4 days. I asked again to have them intercept and cancel the order, but they're refusing. So I will be calling my credit card company and filing a chargeback. Do not do business with this company!
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DiscountHydraulicHose.com is your one-stop-shop for all of your hydraulic hoses, hydraulic fittings, adapters, clamps, quick disconnects and so much more. We have been selling hydraulic hoses and fittings for over 50 years, constantly expanding our product catalog to best service the needs of our customers.
