disney.com

2.3
2.3 Based on 50 reviews

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Ace Ross
Frustration with Current Ticketing Policies

I am compelled to share my profound disappointment and frustration with the current ticketing and holiday event policies—particularly at one popular theme park.
Purchasing park tickets for a family is already an expensive endeavor. After spending a significant amount just to enter, it feels unreasonable to discover that during the holiday season, guests cannot enjoy the park at night unless they pay an additional $200 per person for a “special celebration.” This experience should be part of the standard ticket price, especially considering the high costs families already incur when visiting.
How does the company expect middle-class families to manage an extra $200 per person on top of airfare, accommodations, meals, and other expenses? For many, this additional cost transforms what should be a magical trip into a heavy financial burden.
The company has long marketed itself as a place “for families,” yet decisions like this convey a very different message. It almost seems fitting for their logo to feature a character holding stacks of cash, as these pricing strategies make it exceedingly difficult for middle-class families to enjoy experiences that were once included.
This is precisely why my partner has avoided visiting for years—he has often remarked that it is cheaper to take our entire family to Europe than to go to this theme park. After witnessing these policies firsthand, I now understand his perspective.
The joy of visiting should not come with financial strain or exclusion. I genuinely hope the company reevaluates these policies and finds a way to make holiday experiences accessible to the families that have contributed to its legacy.

1
Date of experience: Dec 09, 2025

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