I have been a subscriber since the launch of the service, paying $189.99 annually since the last price increase. This year, however, I was charged over $215! Their website clearly states the price for Premium is $189.99. When I reached out to the support team, they claimed the difference was due to taxes, despite my previous charges never exceeding $20 in taxes. There seems to be an error, but the representative couldn't resolve it, no matter how many times I explained. It seems the company doesn't value long-term customers like us.
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