If I could give zero stars, I would. I purchased a premium toy that arrived damaged, with chipped paint and a damaged box. There was no proper return process on the website, so I submitted a support ticket requesting a return and replacement. A week later, despite multiple business days passing, I still have not received a return label or shipping code. Now, the replacement won't arrive in time, and I will have a very disappointed child because their Christmas gift request won't be fulfilled. I strongly advise against ordering from this store.
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